Boomerang Partners with The Westin Fort Lauderdale Beach Resort

The Westin Fort Lauderdale Beach Resort Joins Boomerang

We're excited to announce that The Westin Fort Lauderdale Beach Resort has selected Boomerang to power its lost item recovery experience.

Located along Fort Lauderdale Beach and overlooking the Atlantic Ocean, The Westin Fort Lauderdale Beach Resort has become one of South Florida's most recognizable hospitality destinations. With 432 guestrooms and suites, ocean and Intracoastal Waterway views, a direct beach-access skywalk, full-service spa, multiple dining destinations, and its prime location just minutes from Las Olas Boulevard, Port Everglades, and Fort Lauderdale-Hollywood International Airport, the resort welcomes travelers from around the world seeking a luxury beachfront experience. 

Now, the property is bringing that same commitment to guest experience and operational excellence to its lost & found program.

Through Boomerang, The Westin Fort Lauderdale Beach Resort will modernize and streamline how lost items are managed across the property, replacing manual workflows with a centralized platform powered by AI. Guests can submit digital claims in seconds, receive automated communication updates, and recover items faster through integrated return and shipping workflows.

The Westin Fort Lauderdale Beach Resort joins an impressive roster of Florida organizations already powered by Boomerang, including Universal Orlando Resort, Kia Center (home of the Orlando Magic), The Wave Hotel Lake Nona, and many more leading destinations across hospitality, entertainment, sports, and travel.

As guest expectations continue to rise, leading hospitality brands are increasingly recognizing that lost & found is more than an operational process — it's a customer experience touchpoint.

"The Westin Fort Lauderdale Beach Resort is an incredible property with a reputation for delivering world-class guest experiences," said Skyler Logsdon, CEO of Boomerang. "From the moment guests arrive, every detail is designed around hospitality, service, and creating memorable experiences. That's exactly why this partnership makes so much sense. We're excited to help The Westin return more lost items, automate internal busy work, and create recovery moments that guests remember long after their stay."

Welcome to Boomerang, The Westin Fort Lauderdale Beach Resort!

#FoundOnBoomerang

Source: https://thanksboomerang.com/blog/the-westin-fort-lauderdale-beach-resort-joins-boomerang/