Boomerang Partners with The Metropolitan Museum of Art

The Metropolitan Museum of Art Joins Boomerang

We're proud to announce that The Metropolitan Museum of Art (The Met) has selected Boomerang to power its lost item recovery experience.

Founded in 1870, The Met is one of the most visited, celebrated, and influential museums on the planet. Home to more than two million works of art spanning over 5,000 years of human history, The Met welcomes millions of visitors annually and stands as one of New York City's most iconic institutions.

Now, The Met is bringing that same commitment to excellence to lost & found.

Through Boomerang, The Met will modernize and streamline how lost items are managed across the museum, replacing manual workflows with a centralized platform powered by AI. Visitors can submit digital claims in seconds, receive automated updates throughout the process, and recover items faster through Boomerang's intelligent matching technology and integrated communication tools.

The Met joins an incredible roster of world-class New York destinations already powered by Boomerang, including Madison Square Garden, Radio City Music Hall, Beacon Theatre, Javits Center, and many more.

As Boomerang continues expanding across museums, airports, stadiums, attractions, hotels, and entertainment venues, one thing remains clear: the world's leading organizations understand that lost & found isn't just an operational process—it's a customer experience.

"The Metropolitan Museum of Art is one of the most iconic institutions in the world," said Skyler Logsdon, CEO of Boomerang. "For more than 150 years, The Met has delivered extraordinary experiences to millions of visitors. We're honored they've chosen Boomerang to help wow their customers with a magical lost-item recovery experience. This partnership is a great example of world-class organizations investing in technology that improves the customer's journey – especially in the worst of moments."

Welcome to Boomerang, The Met.

#FoundOnBoomerang

Source: https://thanksboomerang.com/blog/the-metropolitan-museum-of-art-joins-boomerang/